Refund and Cancellation Policy
Simple, fair refund terms.
1. Free workflows
Extension workflows that do not require a pass are free, so there is nothing to cancel or refund for those features. Only paid passes and existing Supporter subscriptions are chargeable.
2. What you can buy
- One-time pass — 7, 30 or 90 days of pilgrim-booking autofill for one browser. One-time payment, no automatic renewal.
The checkout page shows the price, currency, taxes and licence period before you authorize payment. A new pass begins when purchased, so we recommend waiting until an active pass expires.
3. Cancellation
One-time passes do not renew and therefore do not require cancellation. For the Supporter subscription, you may cancel future renewal at any time through the Dodo payment portal (the link in your payment receipt) or by emailing ttdautofill@gmail.com. Cancellation stops the next renewal; access continues until the end of the already-paid period.
4. Refunds and returns
These are digital software licences and are delivered instantly by email and on the success page. Because there is no physical item, the refund itself is the return process.
You may request a refund for a pass purchase within 24 hours of purchase if the pass has not been used (the licence key has not been activated in a browser). Email the address used at checkout, the order reference and a short explanation to ttdautofill@gmail.com.
We will also review refund requests for:
- duplicate charges;
- a charge made after a timely cancellation;
- failure to provide the purchased licence due to our technical or fulfilment error; or
- another situation where applicable law requires a refund.
5. Situations normally not refundable
Because a pass is a digital licence delivered instantly, it is normally not refundable once activated (used on a browser).
Except where mandatory law requires otherwise, refunds are not provided solely because:
- TTD tickets, rooms, quotas or preferred slots were unavailable;
- a booking, CAPTCHA, OTP, queue or payment did not succeed;
- TTD changed its website, fields, rules or availability;
- the purchaser expected ticketing, booking or agency services that are not part of the Software licence;
- the licence was suspended for misuse or violation of the Terms and Conditions; or
- a renewal refund is requested after the renewal period has substantially elapsed without a prior cancellation request.
6. Refund processing
Approved refunds are sent to the original payment method through the payment provider or merchant of record. Processing typically takes 5–10 business days after approval, but the receiving bank or provider may take longer. Taxes and currency conversion are handled according to the original transaction and applicable law.
7. No effect on statutory rights
Nothing in this policy limits consumer rights that cannot be waived under applicable law. If local law gives you a longer cancellation or refund right, that right prevails.
8. Contact
Merchant: FireflyAI Softwares
Email: ttdautofill@gmail.com
Never include passwords, OTPs, Aadhaar/passport numbers or unredacted identity documents in a refund request.